REFUNDS, EXCHANGES & RETURNS
SECRETEA is dedicated to sourcing only the highest quality products and your experience is important to us. If you feel the quality of our products is less than expected, please contact our customer service within 30 days of your order date. We do not honor returns, exchanges or refunds if the issue is a matter of personal taste but do honor replacements for quality issues.
SHIPPING
Free Shipping Policy
You will receive FREE Shipping on all orders over $39. Alaska and Hawaii surcharges and fees still apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
P.O BOXES & INTERNATIONAL SHIPPING RATES
Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses are not currently available as a standard option. For orders shipping outside of North America, please Contact/Email us. A member of our team will reach out within 1-2 business days with order shipping rates.
FULLERTON HQ PICKUP DETAILS
All orders are ready for pick up in 1 business day. An email notification will be sent as soon as an order is completed. If you need this order the same day, please give our customer service team a call or leave a message. We are happy to see how we can expedite your order! 1-657-500-8006
Hours
Monday-Friday 10am-5pm
Address
2009 W. Commonwealth Ave. #H Fullerton, CA 92833
We look forward to your visit!
Questions? Contact us at 657-500-8006 or email service@secretea.com.